PRICES

All prices displayed in our online store www.kadusi.com include VAT.

All prices are subject to change without notice.

RECORD

Being registered / having an account on kadusi.com is mandatory in order to be able to generate online orders.

ORDERS

All orders will be processed within 24/48 hours. If any unforeseen stock issues arise, you will be notified by email within 24/48 hours of placing the order.

CONDITIONS OF USE:

You have the right to withdraw from this contract within 14 calendar days without giving any reason.

The withdrawal period will expire 14 calendar days after the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of these goods.

WARRANTY

Every product or service carries a guarantee under Law 23/2003, of July 10, on Guarantees in the Sale of Consumer Goods, with a duration of 30 days. To enjoy the guarantee, you must send us the product (within 30 days of purchase) for review in our quality department for evaluation. Once the condition has been verified and your guarantee accepted, we will proceed to the full refund of the product or to replace it.

Conditions of Sale

How to buy on Kadusi.com

Important information for placing online orders at Kadusi.com:

It is essential to be registered....!!!!

1st - Select the product you wish to purchase. Then click on the button that says "Add to Cart" or "Checkout"

2º- Go to the "Shopping Cart" where you will find a summary of what you are going to purchase.

3º- If you have a discount coupon you can validate it in the shopping cart by entering the code and validating it.

4º- Select or add the delivery address that best suits you. You can add as many addresses as you need.

5th - Select the transport that best suits you (the price / cost of shipping is reflected according to the transport you select). You must approve the General Conditions of Sale (once you have read them)

6th - Finally, you will see the shopping cart summary and the available payment options for the products or shipping area.

7th- Accept the order.

Orders will be shipped within 24/48 hours (when in stock).

Stock is subject to unforeseen variations at any time.

Returns

If you are not completely satisfied with your order, our satisfaction guarantee will ensure that you receive a refund. Just follow the instructions detailed in this section.

Our guarantee to you

Our Satisfaction Guarantee is very important. If the products purchased at kadusi do not match the online product descriptions or are in poor condition, return your order and receive a refund.

Return policy

You have the right to withdraw from this contract within 14 calendar days without giving any reason.

The withdrawal period will expire 14 calendar days after the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of these goods.

In the event of withdrawal from this contract, we will refund all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us) without undue delay and in any event no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will make this refund using the same means of payment used by you for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a result of the refund. We may withhold the refund until we have received the goods back, or until you have provided proof of the return of the goods, whichever condition is met first.

You must return or deliver the goods directly to us, without undue delay and in any event no later than 14 calendar days from the date on which you inform us of your decision to withdraw from this contract. The deadline will be deemed to have been met if you return the goods before the deadline has expired. You must bear the direct cost of returning the goods.

You will only be liable for any decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

Returns procedure

The client will manage the shipment from the following link:

RETURN AN ORDER OR PRODUCT

Please do not hesitate to contact us with any questions or comments. Call us or send us an email via WhatsApp at 691 637 583.

Refunds

Refunds will be made once the return has been approved and processed and will be made using the same payment method used for the purchase. The refund will be made within a maximum of one week after the return has been approved.

Change of delivery address

If you need to change the delivery address of an order already placed:

If the order has not been shipped, you CAN modify the delivery address by sending an email to the customer service department.

If the order has ALREADY been shipped, the delivery address cannot be changed. Only in exceptional cases, the delivery address of your already shipped order can be changed if you pay €4.50 for reshipping costs.

What is a cookie?

A cookie is a small text file that a website places on your PC, phone or other device containing information about your browsing on that website. Cookies are necessary to make browsing easier and more comfortable, and they do not harm your computer.

Although the general term cookies is used in this regulatory document, since it is the main method of information storage used by this website, the browser's "local storage" space is used for the same purposes as cookies. In this sense, all the information included in this section also applies to this "local storage".

Why are cookies used on this website?

Cookies are an essential part of the way our website works. The main purposes of our cookies are to improve your browsing experience. For example, cookies help us to identify you (if you are registered on our website), to remember your preferences (language, country, etc.) during browsing and on future visits, to manage your shopping basket, to allow you to make purchases, etc. The information collected in cookies also allows us to improve the website, by estimating the quantities and patterns of use, adapting the website to individual users' interests, improving search speed, etc.

Who uses the information stored in cookies?

The information stored in the cookies on our website is used exclusively by us, with the exception of Google Analytics, which is used and managed by Google and us for statistical purposes.

Can the use of cookies be disabled?

Yes, cookies can be disabled. However, if you select this setting you may not be able to access certain parts of our website, it may result in less efficient browsing and you may not be able to take advantage of some of our services. If you prefer to restrict, block or delete cookies from this website, you can do so by changing your browser settings. Although each browser's settings are different, cookie settings are usually done in the "Preferences" or "Tools" menu. For more details on cookie settings in your browser, please consult its "Help" menu.

TYPES OF COOKIES:

• Preferences: To personalize the user experience.
• Security: To protect resources based on user identity
• Processes: Those that are necessary for the operation of the website and to offer the services expected by the user when accessing the website.
• Advertising: To select ads based on content that is relevant to a user, improve campaign performance, and avoid showing ads that the user has already seen.
• Session status: To know which pages users visit most frequently and detect whether they receive error messages from certain pages in order to improve the users' browsing experience and anonymously measure the effectiveness of advertising.
• Google Analytics: To understand how visitors interact with your properties without personally identifying visitors from Google.

What specific cookies does this website use?

Kadusi's Cookies

PHPSESSID: Allows you to identify the start of the session for loading the web page.

Statistical Cookies
Google Analytics (third-party cookie) : Cookies

PrestaShop-8730dbe8cb8c89b4bd5ad3c237dab30d, __zlcid, __zlcmid, __zlcstore, _ga, _gat, __utma,PrestaShop-a30a9934ef476d11b6cc3c983616e364.

Zopim chat cookies: __cfduid,__utma,__utmv,__utmz

They allow us to count page views and traffic sources in order to measure and improve the performance of the sites. Google stores the information collected by the cookies on servers in the United States. Google may transfer the information to third parties when required to do so by law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google.
Tynt (third-party cookie) : uid . Allows you to view the amount of content copied from the website as well as analyze the best keywords in the content.

Advertising Cookies
DoubleClick (third-party cookie): id . Allows AdSense, AdWords and Google Analytics to analyze campaigns.
ShareThis (third-party cookie): _unam all the information www.sharethis.com/privacy

All this information is used to introduce improvements and offer the best service to our clients and users of our website.

www.google.com/analytics/

www.google.es/intl/es/analytics/privacyoverview.html