Conditions of sale

How to buy on Kadusi.com

Important information to be able to order online at Kadusi.com:

It is essential to be registered....!!!!

1º- Select the product you want to buy. Then click on the button that says "Add to cart" or "Checkout"

2º- Go to the "Shopping Cart" where you will find a summary of what you are going to purchase.

3º- If you have a discount coupon, you can validate it in the shopping cart by entering the code and validating it.

4º- Select or add the delivery address that best suits you. You can add as many addresses as you need.

5º- Select the transport that best suits you (the price/cost of shipping is reflected according to the transport you select). You must approve the General Conditions of Sale (once you have read them)

6th- Finally, the shopping cart information summary and the payment options available for the products or shipping area will appear.

7th- Accept the order.

Orders will be shipped within 24/48 hours (when in stock).

Stock is subject to unforeseen changes at any time.

TERMS OF USE:

You have the right to withdraw from this contract within 14 calendar days without giving any reason.

The withdrawal period will expire 14 calendar days after the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of these goods.

WARRANTY

Kadusi offers a 30-day warranty on all products sold at www.kadusi.com.

To exercise the right of withdrawal, you must notify us [name of the shop or person, postal address, e-mail, telephone number] of your decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post, fax or e-mail). You may use the model withdrawal form below, although its use is not obligatory.

To comply with the withdrawal period, it is sufficient for you to send your communication concerning your exercise of this right before the withdrawal period expires.

Returns

If you are not completely satisfied with your order, our satisfaction guarantee will ensure that you receive a refund (within the stated guarantee period). Just follow the instructions detailed in this section.

Return instructions

To exercise the right of withdrawal, you must notify us [name of the store, postal address, e-mail, telephone number] of your decision to withdraw from the contract by means of an unequivocal statement (for example, a letter sent by post, fax or e-mail). You may use the model withdrawal form below, although its use is not mandatory.

To comply with the withdrawal period, it is sufficient for the communication regarding the exercise by you of this right to be sent before the relevant period expires. YOU CAN RETURN IT FROM THE FOLLOWING LINK:

Access the following link:

Link to manage a free return

Please follow the instructions below when packaging and shipping your product for return. It is important to remember that in order for us to properly process your return, you must follow these instructions.

Please follow the instructions below when packaging and shipping your product for return. It is important to remember that in order for us to properly process your return, you must follow these instructions.

Pack the item well to prevent damage during transport. It is recommended to use a box and bubble wrap.

Please include a copy of the delivery note (which was included in the original shipment). We will not be able to process a return for any shipment received without the delivery note.

Our Satisfaction Guarantee is very important. If the products purchased from kadusi do not match the online product descriptions or are in poor condition, return your order and receive a refund (within the time period established as a guarantee).

Return policy

Link to manage a free return

You have the right to withdraw from this contract within 14 calendar days without giving any reason.

The withdrawal period will expire 14 calendar days after the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of these goods.

Returns procedure

Follow the link below and you can return the product according to our return policies:

Link to manage a free return

Please feel free to contact us with any questions or comments. Call us at 691 637 583 (toll free Monday to Friday 9:00 am to 9:00 pm) or send us an email.

Refunds

Refunds will be made once the return has been approved and appealed and will be made using the same payment method used for the purchase. The refund will be made within a maximum of one week after the return has been approved.

Change of delivery address

If you need to change the delivery address of an order already placed:

If the order has not been shipped, you CAN modify the delivery address by sending an email to the customer service department.

If the order has ALREADY been shipped, the delivery address cannot be changed. Only exceptionally can you change the delivery address of your already shipped order if you pay €4.5 for reshipping costs (national).

Change/modify my registration data and/or address

You can always change/modify your access data to kadusi.com as well as the correct information of your data provided during registration. The correction of your data can be modified from your user account where you can change or correct the delivery addresses and all your data related to the address such as the password to access your account. Remember that the registration email cannot be modified unless you notify us by email by sending a copy of your ID for validation by our technical/legal department.

Check or duplicate orders

You can easily access all your online orders by accessing your account on Kadusi.com using the link MY ACCOUNT / ORDER HISTORY AND DETAILS

Delete your account

If you wish and decide to delete your account created on Kadusi, you can easily do so by sending an email with a photocopy of the ID of the name of the registered owner requesting the deletion of your account. We will proceed within 24h/48h to delete your registration.

Email to send your account deletion request: